{"id":90754,"date":"2019-03-09T16:51:16","date_gmt":"2019-03-09T14:51:16","guid":{"rendered":"https:\/\/attis.webfactory.lt\/pirkmo-taisykles-ir-salygos\/"},"modified":"2026-03-27T10:13:12","modified_gmt":"2026-03-27T08:13:12","slug":"pirkmo-taisykles-ir-salygos","status":"publish","type":"page","link":"https:\/\/attis.lt\/en\/pirkmo-taisykles-ir-salygos\/","title":{"rendered":"Purchase conditions and rules"},"content":{"rendered":"

E-shop rules<\/span><\/h2>\n

I. General provisions<\/span><\/p>\n

The rules of the Attis online shop (hereinafter referred to as the “Shop”) (hereinafter referred to as the “Rules”) shall apply to the Customer when placing an order and purchasing goods at the Shop of Attis, UAB “Ataria”, company code 305047590, VAT taxpayer code LT100012232514, address Ba\u017eny\u010di\u0173 g. 4, LT-72253 Taurag\u0117, Lithuania, (tel. no. +37067571317) data collected and stored in the Register of Legal Entities of the Republic of Lithuania (hereinafter referred to as “Attis” or the “Vendor”).<\/span><\/p>\n

Attis has the right to adjust the Terms and Conditions of the Shop. When the Customer shops in the Shop, the Terms and Conditions valid at the time of placing the order (indicated at the time of order) shall apply.<\/span><\/p>\n

The Customer shall not be able to place an order for goods in the Attis Shop unless the Customer is familiar with the Shop Rules. In all cases, the Customer shall be deemed to have read and accepted the Terms and Conditions if the Customer confirms his\/her acceptance of the Terms and Conditions by clicking on “I AGREE” before ordering the goods. In cases where the Customer does not accept all or part of the Terms and Conditions, the Customer must not place an order electronically with Attis, otherwise the Customer shall be deemed to have<\/span><\/p>\n

The Customer has read and unconditionally accepted all of the Shop Rules.<\/span><\/p>\n

Attis shall be exempt from any liability in the event that damages or other undesirable consequences arise from the Customer’s failure to read the Shop Rules, despite the advice given to him and his obligations, when given the opportunity to do so.\u00a0<\/span><\/p>\n

II. Privacy Policy<\/span><\/p>\n

If a customer wishes to receive Attis informational messages, the customer is given the option to choose to have such messages sent to them.<\/span><\/p>\n

A cookie is a small text file sent to the device of each person visiting the website from which they connect to the website and temporarily stored on that device. The next time you visit the website, your browser will read the cookie and send the information back to the website or element. The information collected by cookies on the website helps to recognise the visitor to the website, save the history of visits to the website and adapt the content accordingly. Cookies on the attis.lt website are used to:<\/span><\/p>\n

Ensure consistent website functionality<\/span><\/p>\n

Ensure shopping cart functionality<\/span><\/p>\n

Remind you of items you liked<\/span><\/p>\n

Collect page visit statistics<\/span><\/p>\n

To delete all cookies stored on your computer, please refer to the instructions provided by your browser manufacturer, which can be found in the browser menu by clicking on \u2018Help\u2019.<\/span><\/p>\n

Please note: if you delete our cookies, you will not be able to use some of the features of our website.<\/span><\/p>\n

When a customer orders goods, they must provide the personal data necessary for the conclusion of the contract of sale (hereinafter referred to as the Contract or the Contract of Sale) and the delivery of the goods: first name; surname; date of birth (when requested); residential address (when requested); address to which the goods will be delivered; telephone number; other necessary data requested in the order form. Attis confirms that such data will be used exclusively for the purposes of performing the Agreement and delivering the goods. Attis undertakes not to disclose such information to third parties, except for Attis partners providing goods delivery or other services related to the submission or fulfilment of the Customer’s order. Any exceptions to the disclosure of other personal information of the Customer to third parties shall in all cases be agreed with the Customer. In all other cases, any personal data of the Customer may be disclosed to third parties only in cases provided for by the laws of the Republic of Lithuania.<\/span><\/p>\n

By registering with the Attis Store and ordering goods, the Customer undertakes to keep their login details safe and not to disclose them to anyone. By registering, the Customer confirms that they are of legal age and have the right to order goods from the Attis Store. In the event that the Customer discloses their login details, Attis shall be released from any liability and\/or possible losses incurred by the Customer. All actions performed using the Customer’s login details are considered to have been performed by the Customer, and the Customer assumes full responsibility for actions performed using their login details. The Customer is fully responsible for the accuracy of the data provided in the registration form and\/or order form.<\/span><\/p>\n

By familiarising themselves with the Rules, the Customer confirms that they are aware that when browsing the Attis Store, cookie files (files sent from the internet server) will be stored on their computer.<\/span><\/p>\n

Attis confirms that it seeks to use the most advanced technologies to protect the personal data of its Customers.\u00a0<\/span><\/p>\n

III. Order placement procedure and conditions<\/span><\/p>\n

The customer visits the Store’s website and selects the goods they like. A shopping basket is created based on their selection.<\/span><\/p>\n

After creating the shopping basket, the Customer (if they have not yet registered and logged into the system) must enter the data necessary for the delivery of the selected goods: their first name, surname, address to which the goods will be delivered, telephone number and additional information that may be important for the delivery of the ordered goods. The Store confirms that the data provided by the Customer will be used exclusively for the purposes of selling and delivering goods, without violating the requirements for personal data protection provided for in the laws of the Republic of Lithuania.<\/span><\/p>\n

Next, the Customer must select one of the available payment methods in the Store. The delivery method and price can also be selected at this stage.<\/span><\/p>\n

In the last step, all the data provided by the Customer is generated, and before confirming it, the Customer must ensure that the data provided is correct and meets their requirements. The Customer has the opportunity to correct any errors before sending the order. If the Customer has not read the Store Rules before selecting the goods, they must do so before confirming their order and the data provided therein, otherwise it will be assumed that the Customer is familiar with the Rules.<\/span><\/p>\n

Once the Customer has confirmed the order, the Store receives all information about it. The order is considered to have been placed from the moment it is received by the Store. In this case, it is also considered that a contract has been concluded between the Customer and the Store. However, such a contract is considered enforceable only from the moment the Store receives confirmation from the Customer’s chosen payment method regarding payment for the goods.<\/span><\/p>\n

Once the Customer has placed an order, the Store’s system automatically sends the Customer an e-mail specifying the goods ordered and the data provided by the Customer.<\/span><\/p>\n

Upon receiving notification that the Customer has made a payment for the order, the Store undertakes to fulfil the order.<\/span><\/p>\n

The order placed by the Customer is stored in the Store’s database in accordance with the requirements of the applicable laws of the Republic of Lithuania regarding the storage period for such data.<\/span><\/p>\n

In all cases, it is considered that by placing an order, the Customer is familiar with and unconditionally agrees to all the Rules of the Store, as well as all other conditions specified in the order.<\/span><\/p>\n

The contract is concluded and executed in Lithuanian.<\/span><\/p>\n

IV. Guarantees and pricing<\/span><\/p>\n

The characteristics of each product in the Store are generally indicated next to each product.<\/span><\/p>\n

The Store indicates, and the Customer confirms, that they are aware that the goods listed in the Store may not correspond to the actual size, shape and colour of the goods due to the characteristics of the monitor used.<\/span><\/p>\n

The Customer agrees that by placing an order electronically in the Store, he undertakes to pay the price specified in the order for the goods.<\/span><\/p>\n

Prices in the Store and in the order are indicated in euros.<\/span><\/p>\n

The Store sells goods that meet the conditions specified in the order. In cases where the goods delivered to the Customer do not meet certain order requirements, the Customer agrees to immediately notify the Store in writing by e-mail or telephone, and the Store undertakes to take all measures to eliminate the existing deficiencies if such deficiencies arose due to the fault of the Store or on its behalf. The Store undertakes to take all measures to remedy the existing defects if such defects arose due to the fault of the Store or third parties acting on its behalf. If the Store fails to remedy the defects within a reasonable period of time agreed with the Customer, the Customer shall have the right to defend their rights in accordance with the procedure provided for in the Civil Code of the Republic of Lithuania.<\/span><\/p>\n

The Store’s obligations with regard to goods:<\/span><\/p>\n

The Store undertakes to deliver goods that correspond to the information specified for each product.<\/span><\/p>\n

The Store undertakes to deliver to the Customer the quantity of goods specified in the order. The Store shall not be liable in cases where the quantity of goods delivered is inaccurate due to the Customer providing incorrect information in the order submitted to the Store.<\/span><\/p>\n

In all cases, the Store shall provide the Customer with a range of goods that meets the criteria specified in the Order.<\/span><\/p>\n

The Store specifies the delivery time for each item, so the Customer must pay attention to the possible differences in delivery times before placing an order.<\/span><\/p>\n

The Store undertakes to provide all information related to the product and its delivery, and to contact the Customer in the event that, due to circumstances beyond the Store’s control, it is unable to fulfil the order as submitted.<\/span><\/p>\n

Goods are delivered packaged according to their nature so that they are suitable for their intended use.<\/span><\/p>\n

V. Delivery of goods<\/span><\/p>\n

Delivery cost \u2013 \u20ac3.90 to the selected post office or \u20ac4.50 for courier delivery to your chosen address in Lithuania, regardless of the weight and size of the shipment.<\/span><\/p>\n

Delivery takes 3-5 working days. Shipments are delivered on working days from 8 a.m. to 6 p.m.<\/span><\/p>\n

Other home delivery conditions:<\/span><\/p>\n

We deliver goods within 3-5 working days. In exceptional cases, delivery of goods may take up to 14 working days, but in such cases you will be informed in advance by telephone and\/or e-mail.<\/span><\/p>\n

Separate pricing applies to deliveries to the Curonian Spit. If you choose delivery to the Curonian Spit, you will be contacted separately regarding the final delivery price. The delivery price to the Curonian Spit starts at \u20ac25 (including VAT) and may increase depending on the weight or number of shipments.<\/span><\/p>\n

Separate pricing applies to shipments weighing 30 kg or more. If you select goods with a total weight exceeding 30 kg, you will be contacted separately regarding the final delivery price.<\/span><\/p>\n

If you select \u2018bank transfer\u2019 as the payment method in your order, the delivery time for the goods is calculated from the date on which the payment is received.<\/span><\/p>\n

You will be informed of the estimated delivery time and shipment number by SMS or email. Upon delivery of the goods, you will be required to show a document confirming your identity to the courier.<\/span><\/p>\n

If the order is not paid for within 2 days of its completion, it will be automatically cancelled. We look forward to your next order.<\/span><\/p>\n

Please note: when accepting a shipment, carefully assess its condition.<\/span><\/p>\n

In all cases, we pack and ship shipments in good condition and sealed. If you see obvious damage to the shipment or signs of opening, be sure to photograph the package before opening it. If there is no doubt that the product inside is damaged, refuse to accept the shipment, noting the reason to the courier and informing us at info@attis.lt<\/span><\/p>\n

Please note: keep the purchase document and product labels.<\/span><\/p>\n

Discrepancies often occur when shopping online. To ensure a smooth product return or replacement process, please keep all product labels. Do not remove them until you are sure that the specific model is suitable, meets all your expectations and will be worn successfully.\u00a0<\/span><\/p>\n

Examples of cases where home delivery may take up to 14 days: Ordered during a sale, when the number of orders is unpredictable and therefore there may be a delay in order processing;<\/span><\/p>\n

VI. Return or exchange of goods<\/span><\/p>\n

If you receive a product with a manufacturing defect or damaged during shipping, we will replace it with a new one, reduce the price of the product or refund the money paid. We will cover the costs of returning goods of inadequate quality.<\/span><\/p>\n

According to point 18 of the state regulations \u2018Specifics of the return and exchange of non-food goods\u2019: “The buyer’s request to replace the purchased item with similar items or to refund the money for the reasons specified in paragraph 1 of these rules shall not be satisfied for the following items: perfumes, cosmetics and toiletries, men’s, boys’, women’s or girls’ underwear, baby clothes, tights, socks, ankle socks and other similar items, pyjamas and similar items, bras, waistcoats, corsets and similar items, bedding, toys.”<\/span><\/p>\n

If the buyer does not like the shape, size, colour, model or completeness of the purchased goods, they have the right to exchange them for similar goods within fourteen days of receiving the goods. If the seller does not have a suitable item for exchange, the buyer has the right to return the item to the seller within 14 days of receipt and receive a refund.<\/span><\/p>\n

Returned or exchanged items:<\/span><\/p>\n

Must be returned in the original packaging, with the purchase document, within 14 days of receipt of the goods.<\/span><\/p>\n

Returned goods must be unused, suitable for further sale and with the manufacturer’s labels (footwear must be returned in the original manufacturer’s packaging). Used goods may only be returned in cases where defects arise that are not due to natural wear and tear. (High-quality goods with cut-off labels will not be accepted!).<\/span><\/p>\n

The customer has the right to return the goods in the most convenient way, at the buyer’s expense, by informing us in advance by email: info@attis.lt\u00a0 Please return the goods to the following address: UAB \u2018Ataria\u2019, shop \u2018ATTIS\u2019, Ba\u017eny\u010di\u0173 g. 4, Taurag\u0117, LT-72253 by post or other courier service.<\/span><\/p>\n

Refunds will be made within 14 calendar days at the latest, counting from the moment the ordered products reach our e-shop managers. Once the products have been assessed as suitable for further sale, the money will be refunded by bank transfer to the account from which the payment for the order was made.\u00a0<\/span><\/p>\n

Non-returnable items when purchased in a physical store: baby\/small size clothing (sizes up to 24 months); and underwear (thermal clothing, socks, tights);<\/span><\/p>\n

If you wish to exchange or return an item, please email us at info@attis.lt and provide the following information:<\/span><\/p>\n

The name of the item being returned;<\/span><\/p>\n

Your first and last name, receipt or order number;<\/span><\/p>\n

The reason for the return.<\/span><\/p>\n

Within two working days of receiving your notification, we will verify and agree on the procedure and conditions for returning the goods.<\/span><\/p>\n

If you are not satisfied with attis.lt response to your written complaint, you can submit your request\/complaint regarding the goods purchased in our online store to the State Consumer Rights Protection Service (Vilniaus g. 25, 01402 Vilnius, e-mail tarnyba@vvtat.lt, tel. 85 262 67 51, fax. (85) 279 1466, website www.vvtat.lt (also to the territorial divisions of the State Consumer Rights Protection Authority in the counties) – or fill in the request form on the EGS platform http:\/\/ec.europa.eu\/odr\/<\/span><\/p>\n\n\n

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